Helpful Videos

Watch our helpful videos and learn how to get the most out of your insurance.


Why Was My Claim Denied?

Some possible reasons why we denied
your claim.


What’s an EOB?

Understanding your Explanation of 


Using the Doctor and Hospital Finder

Find the right doctor for you by using this
helpful tool.


Newly Insured?

Our video tells you what happens


What’s Preauthorization?

What you need to know before getting 
additional services.

Blue CareOnDemand

Blue CareOnDemand is available 24/7, 365 days a year, from your computer or smartphone.