Hurricane Florence

Use your smartphone to have a virtual doctor’s visit at no cost or access your insurance card. 

Virtual Visits Available 24/7 to All Impacted Areas

Blue CareOnDemand℠ is offering access to general medical care at no cost to residents of the zones impacted by Hurricane Florence. 

If your doctor’s office is closed or you’re away from home, Blue CareOnDemand virtual visits are a great option for non-emergency health issues. Through a video chat, you can talk to a doctor about issues like cold and flu symptoms, allergies, sinus infections, migraines, rashes, urinary tract infections, pinkeye and more. The doctor can even call a prescription in to the pharmacy nearest you if appropriate. 

Go to to have a video visit at no cost. If you are using a mobile device, you will be instructed to download the mobile app. Log in or register for your Blue CareOnDemand account, then select the Hurricane Support option to start your visit. 

For emergency medical issues, please dial 911.


Digital ID Card

The My Health Toolkit® mobile app offers quick and easy access to your insurance information— including a digital version of your ID card that you can share by text or email. To download the app, search for “My Health Toolkit” in the App Store or Google Play.


Additional Resources

Stay connected to the South Carolina Emergency Management Division (SCEMD) for continued updates on the storm and public emergency alerts. You can follow SCEMD on Facebook or Twitter.

Download the free 2018 Hurricane Guide to go over evacuation maps, preparation tips and recommended family emergency plans.